Shipping policy
Thank you for shopping with Oceania Aura.
We are committed to carefully packing and dispatching every order with love and attention to detail.
New Zealand Shipping:
- Flat Rate Tracked Shipping: $10.00 NZD.
- Free Tracked Shipping on all orders $75.00 NZD and over.
Australia Shipping:
- Economy Tracked Shipping: $18.85 NZD.
- Free Tracked Shipping on orders $150.00 NZD and over.
- Estimated delivery: 3-10 business days after dispatch.
Processing Times:
- Orders are typically processed and dispatched within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times:
- New Zealand orders are generally delivered within 3-5 business days after dispatch.
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Please Note: Delivery timeframes are estimates only and may vary depending on customs processing, courier services, weather conditions, and peak periods.
Tracking Your Order:
- Once your order has been dispatched, you will receive a tracking number via email.
- Customers can use this tracking number to monitor the progress of their delivery.
Shipping Notes:
- Oceania Aura currently ships within New Zealand and Australia
- While we work closely with our delivery partners, we are not responsible for delays caused by courier services, weather events, or circumstances outside our control.
- Rural deliveries may take slightly longer than the estimated delivery times shown above.
- Please ensure your shipping details are entered correctly at checkout to avoid delays.
Thank you for supporting Oceania Aura. We appreciate every order and look forward to delivering your jewellery safely to your door.